Contact information

Privacy & Communication Policy

At Corporate Awards USA, we understand that your trust is our most valuable asset. Whether you are ordering custom trophies for a gala or plaques for your team, your data—and the data of your recipients—is handled with the highest level of integrity.

1. Our "No-Sale" Guarantee

The core of our policy is simple: We never sell, rent, or giveaway your information. Your data is used exclusively to fulfill your orders and improve your experience with us. We do not participate in data brokerage or share your contact details with third-party marketers.

2. Information We Collect

To provide a seamless shopping experience on Shopify, we collect the following:

• Order Details: Name, billing/shipping addresses, and phone numbers.

• Customization Data: The names, logos, and text you provide for engraving.

• Payment Information: Processed securely through our encrypted payment gateways (we never see or store your full credit card details).

• Digital Footprint: Basic analytics (IP address, browser type) to help our store run smoothly.

3. How We Use Your Information

We limit the use of your data to essential business operations:

• Order Fulfillment: Shipping your awards and communicating status updates.

• Design Coordination: Contacting you regarding proofs or artwork clarifications.

• Internal Improvements: Analyzing store performance to make your next checkout faster.

4. Third-Party Service Providers

While we don’t sell your data, we do use trusted partners to physically get your order to your door:

• Shipping Carriers: Sharing your address with UPS, FedEx, or USPS so they can deliver your package.

• E-commerce Infrastructure: Our store is hosted on Shopify, which maintains its own rigorous security standards for data protection.

5. Secure Communications

• Transactional Emails: You will receive automated emails regarding your order, tracking, and invoices.

• Newsletter (Optional): You will only receive promotional or "new product" emails if you explicitly opt-in. You can unsubscribe at any time with one click.

• Phone Contact: We will only call you if there is an urgent issue regarding a deadline or a design discrepancy on your order.

6. Data Retention & Security

We retain your order history to make re-ordering easy for you (e.g., matching a previous year’s award style). All data is protected by industry-standard SSL encryption.

Our Commitment: We treat your information as if it were our own. If you have any questions about how your data is handled, please reach out to our privacy team at [Insert Email Address].